Digital Voice by Phonely: £96 Cheaper Than BT, With Built-In Scam Protection
Did you know every UK home phone will soon switch to digital?
Here's what the big providers aren't telling you: this change could leave you more exposed to scammers. Our latest research reveals a startling truth: nearly half (47%) of all reported calls are scam attempts, with fraudsters becoming bolder by the day.
The Threat Is Real
- 78.82% of nuisance calls now come from landline numbers
- Scammers are moe active between 10am and 1pm
- Mondays see the highest number of scam attempts
- And, over 96% of reported calls are either scams or nuisance calls
- Explore our Annual Scam Call Report
And, that's why we do things differently at Phonely.
Understanding Digital Voice
The biggest change in UK phone lines since the 1800s is happening right now. All those old copper wires that have served us for generations are being replaced by digital technology. It's like when TV went from analogue to digital - better quality, but also new challenges to face.
Why The PSTN Switch-Off Is Happening
Phone companies across the UK are upgrading their networks to provide better service. Digital voice offers clearer calls and new features that weren't possible with old copper lines. While this change is exciting, it's also mandatory and every home in the UK will need to switch by January 2027.
The Hidden Risks
As more homes switch to digital, scammers are finding new ways to target vulnerable people. Our research shows they're most active between 10am and 1pm - times when many elderly people are home alone.
And, despite the benefits of digital technology, it also makes it easier for fraudsters to:
- Display fake or incorrect numbers when making calls
- Impersonate legitimate companies
- Target multiple homes quickly
Protecting Our Most Vulnerable
With over 96% of reported calls being either scams or nuisance calls, proper protection isn't just a feature - it's essential. At Phonely, we've made it our mission to protect every call, every time.
"I wanted a VoIP service that gave me spam protection. What I also gained was excellent customer support and service, totally from people here in the UK, such a lovely change. Thank you" - Croft Weatherman, Phonely Customer
How Our Digital Voice Works
Unlike basic digital voice services, Phonely uses advanced technology to keep you safe. With 78.82% of nuisance calls coming from landline numbers, our protection works where you need it most.
Real-Time Number Checking
Every call is instantly checked against one of the UK's largest database of reported scam numbers. If someone reports a scammer, that number is blocked for everyone on Phonely's network within minutes.
Community Protection System
Powered by Phonely's Who Called Me, one the UK's leading number checking database. When one person reports a scam, everyone in our community benefits from that knowledge. With over 36,800 reports last year alone, our protection gets stronger every day.
Automatic Blocking Technology
Suspicious calls are stopped before your phone even rings. No need to check numbers or worry about answering - we handle it all automatically. And, since Mondays see the highest number of scam attempts, our protection works hardest when scammers are most active.
Making The Switch Easy
Worried about changing your landline service?
We've made it simple:
- Call our UK team on 0800 112 5000, or choose your plan online
- Keep your current number, or choose a new one
- Receive your digital adapter or VoIP handset
- Plug in and protect
What Equipment is Needed for Digital Voice?
Most people will find they have most of what they will need to transition over to digital voice.
- A broadband connection - check with your provider to see if it's fast enough.
- A landline telephone - you can keep your existing analogue telephone, too. All you'll need is a digital voice adapter.
- A new digital voice handset (optional) - If you fancy a bit of new tech, you can plug a digital voice telephone straight into your router.
Daily Benefits of Digital Voice
Say goodbye to crackly lines and muffled voices. Digital calling means you'll hear every word clearly - like switching from an old radio to digital sound.
Modern Features That Matter
With scammers most active between 10am and 1pm, our smart features help protect you when it matters most:
- See who's calling before you answer
- Automatically block unwanted numbers
- Answer your home phone on your mobile
- Make calls over WiFi when abroad
Family Protection Features
When 96% of reported calls are either scams or nuisance calls, keeping family safe matters more than ever, and with Phonely's digital voice you can:
- Set up alerts for scam calls
- Automatically block calls from known scam numbers
- Share your protected line with family members
- Enjoy powerful built-in scam protection
What Makes Phonely Different?
While other providers focus on just making the switch, we go further. Our data shows nearly half (47%) of all reported calls are scam attempts - that's why we include protection, even on our most basic plan.
See how we compare to our most popular competitors.
| Phonely | Phonely with CallGuard | BT Digital Voice | Sky Talk | |
|---|---|---|---|---|
| UK Minutes | 1600 800 to UK landline 800 to UK mobiles | Unlimited | Unlimited | Unlimited |
| 1471 Service | 35p per use | 20p per use | ||
| 1571 Service | 35p per use | 20p per use | ||
| Anonymous Caller Reject | £8.09 per month | £4 per month | ||
| Custom Voicemail Greeting | £4.34 per month | £2.50 per month | ||
| Call Waiting | £2.50 per month | |||
| Limited Call Durations | 60 mins, then charge applies | 60 mins, then charge applies | ||
| Call Blocking | £3.35 per month limited to 10 numbers | |||
| Automatically Block Known Scam Numbers | £6.86 per month | |||
| Live Call Join (Trusted Persons) | ||||
| Quiet Hours | ||||
| Anti-Fraud Inro | ||||
| Call Recording | ||||
| Comparable Monthly Cost | £9.97 | £14.98 | £37.29 Plus additional charges for long calls and 1471/1571 usage | £28.35 Plus additional charges for long calls and 1471/1571 usage |
Power Cut Protection
Unlike basic digital services, we help you plan for everything. With scam calls peaking during daytime hours, staying connected safely is crucial.
And, that's why we've built our digital voice app, available to download on your iOS and Android devices, ensuring you can make & receive calls even during a power outage, or even on-the-go.
"My experience with phonely upto now has been amazing. Such friendly helpful people and would highly recommend. Thanks" - Amy Johnson, Phonely Customer
Affordable Protection For Your Family
While other providers charge extra for basic protection, our plans start from just £9.97 per month. That's more than a £96 yearly saving compared to BT's digital voice service. When you consider that 78.82% of nuisance calls come from landline numbers, proper protection isn't just nice to have - it's essential.
Your Phonely Package Includes:
- Built-in scam protection
- Crystal-clear digital calling
- Simple setup with free UK-based support
- The ability to keep your current number
- And, many more features
Frequently Asked Questions
No - your number stays exactly the same. We handle all the technical details.
Our service is designed for everyone. Our UK team explains everything clearly, no technical knowledge needed.
Our latest data shows we're blocking over 96% of unwanted calls before they reach our customers. That's thousands of scam attempts stopped every day.
Our research shows scammers are most active between 10am and 1pm, especially on Mondays. Our protection works 24/7, but it's particularly crucial during these peak times.
Any standard broadband works fine. Not sure about yours? Give us a call - we'll check it in seconds.
In most cases your transition from your existing provider to Phonely is seamless, and is usually completed in under 14-working days.
Make The Switch Today
When nearly half of all reported calls are scam attempts, protection matters more than ever. Join thousands of protected UK families today. Our friendly UK team is ready to help you switch safely.
Or, call us on 0800 112 5000 to speak to our friendly UK team.
Trusted by thousands
Phonely is proud to have received over 90% of 5-star reviews from our customers on Trustpilot. We are dedicated to providing the best possible service and are always looking for ways to improve. Our UK-team is always on hand to help with any questions or concerns you may have.
