How It Works: Buying For Someone Else

Protecting Your Loved Ones is Now Even Easier

The people you care about can keep their confidence and independence as you guard them from afar from phone scams and fraud with the help of Phonely.

Why Phonely?

Telephone fraud is on the rise & risking the health of those most vulnerable. Now with VoIP technology, it's time to take action!

The stats on fraud and health are startling.

Year ending March 2022...

saw a 25% uplift in telephone crime taking the figure of fraud offences to 4.5 million.

77% of people...

lost up to £250 to scams in 2022, & losing just £100 can leave ¼ of people in a financial crisis.

The loss of confidence...

& independence in fraud victims makes them 2.5 times more likely to enter care or pass away within the same year.

Take Charge as a
Trusted Person

Ofcom reports that victims of scams are 29% more likely to be targeted again. So open a Phonely with CallGuard account for someone you care about and be part of the barrier that stops scammers in their tracks.

Be there always, even when you worry you don’t have the time.

Call recording & anti-fraud intro

All calls are automatically recorded, and before connection, the caller will be warned of this. Listen back to calls at your convenience to check for suspicious activity and keywords you may have been alerted to.

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Live alerts & call join

You may be alerted that your loved one has answered a call with an international or withheld number, or that they've been on the phone for an uncharacteristically long time. In this instance, you can join in, ask quetions or even shut the call down completely. If they are able, your loved one can also invite you to a call should they need support.

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Trusted person(s) can join a live call for assistance

Keyword notifications

Your phone will receive a notification after a call should one of our pre-set keywords have been mentioned during the conversation; words such as ‘sale,’ ‘bank,’ or ‘money’ (Phonely CallGuard+ only). You can even set your own keywords on the account dashboard.

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Suspicious keyword notifications sent to trusted person(s)

The Gift of Simplicity

Just discussing scam protection with your loved ones can bring new fears to the surface. Any changes taking place have the potential to overwhelm them and choosing the right device to suit their needs, will go a long way to make the transition a smooth one.

Keep Their Existing Handset

If your loved one is new to VoIP, their current phone may not be compatible. If this is the case & it would be easier for them to carry on using the handset that they know and love, then a simple adapter is all you will need to provide them with. Just plug their phone into the adapter & the adapter into the router and their all set.

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Give them Big Buttons

If your loved one has challenges with dexterity, then a quick dial, big-buttoned phone will make staying connected a doddle! You can add photos for them for easier quick-dial selection, set the HELP button up for emergency contact and give your loved one a pendant so they can alert you for assistance wherever they are in the house.

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Offer Mobility

Your loved one may enjoy chatting all over the house. If that’s the case then provide them with our cordless phone. Just plug the base into their router and it’s good to go. Add their speed-dial contacts for a one button connection, and if you’re worried about charging, it has up to 35 hours of talk time or up to 400 hour standby time!

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For more details and all the technical stuff, click on the ‘Find Out More’ buttons above, or visit our store.

Have full control with your online dashboard & Trusted Person App

Phonely with CallGuard has so many features that are designed to help you protect your loved ones from telephone crime. We also allow you to assist further by offering management of the account to yourself. This is especially useful if you know that the person you are opening the account for cannot confidently control it for themselves.

As a Trusted Person, you can make changes and view the features via the online account dashboard or the Trusted Person App. Also if your loved one has a mobile phone, you can install Phonely's Call App for them for easier use, and if required, restricted this use. Again you can customise the app without even being in the room with your loved one.

See Our Price Plans