Feature: Keyword Notifications & Alerts

Use Keyword & Suspicious Activity Alerts as Your Final Defence

We don't just listen for risky words, AI assesses threats in real-time, fed by our Who Called Me data on known scammers. When something's off, your Trusted Person knows. So you're never alone.

Knowledge of phone crime gives
you the power

The most common phone crimes.

Broadband poverty

Scammers are cashing in on those who find themselves in a situation where they cannot afford vital broadband services. Remember, if it sounds too good to be true then it probably is.

Energy saving

When times are hard, saving every penny is crucial, especially when it comes to energy. New windows, new doors, insulation, or 'new' electricity or gas suppliers will be peddled to those looking for 'solutions.'

Insurance guarantees

The world can be a worrisome place & these scammers play on your fears that the worst could go wrong. After all, if it did, it could be costly…unless you take out insurance that is.

Scammers Will Lose Out With Keyword & Suspicious Activity Detection

Extensive research and experience tell us what to expect scammers and fraudsters to say and do. And if they think they have an advantage with newer technologies then they've never come across Phonely with CallGuard!

CallGuard, using new technology against the criminals.

Suspicious call alert

If you happen to answer a call from a withheld or international number, your Trusted Person will get a live notification that this could be a scam. Additionally, should you be on the phone with an unknown number for an unusually long time (dictated by you), your Trusted Person will also be alerted in case you are experiencing difficulties.

Live call join

Also explained as stepping into a call, once alerted to suspicious activity, your Trusted Person has the choice to join your call instantly to offer assistance. The caller will be notified that someone has joined & may see that as their cue to hang up.

Trusted person(s) can join a live call for assistance

Keyword trigger notification

Every alert is backed by AI that assesses whether a call is a real threat, not just a word match. We combine that with live data from our Who Called Me network: an invaluable feed of known scammers and reported numbers. So when words like ‘bank,’ ‘pay,’ or ‘deposit’ show up, we weigh context and caller intelligence. Your Trusted Person gets notified so they can listen to the call and investigate with confidence.

Suspicious keyword notifications sent to trusted person(s)

We don't just spot words, we spot threats

At Phonely, we don't rely on a static list. Our AI evaluates every conversation for criminal intent, fed by real-time intelligence from Who Called Me on reports and data on known scammers. So our system doesn't just hear "bank"; it weighs whether the call is a real risk. Whilst deep in conversation, you may not notice. Our technology will.

When you hang up, if the call has been flagged, your Trusted Person is alerted. They can listen to that call, see exactly what was said, and take action if necessary. Intelligence—not guesswork.

Should you answer a withheld or international number, your Trusted Person will also be alerted. In addition, you can pre-set your average call length, so that if your call goes beyond that, your Trusted Person will be notified that you may be having difficulties on a call.

Learn How this Works