How do I know if I have digital voice? A quick look

Vikki BournerWritten by Vikki Bourner, on 11 Sep, 2024

Wondering if you have digital voice? You’re not alone! With all the changes happening in the phone world, it’s easy to get confused. Let’s clear things up and help you figure out what kind of phone service you’re using.

Spotting the difference

So, how can you tell if you have digital voice or a traditional copper wire landline? Here are some quick checks:

  1. Check your phone socket: Digital voice usually connects through your internet router, not the old-style wall phone socket. If your phone’s plugged into your router, you’re likely using a digital landline.
  2. Look at your bill: See terms like home VoIP, internet calling, or digital voice? That’s a good sign you’re already digital.
  3. Call features: If you have fancy features like call forwarding to your mobile or voicemail-to-email, chances are you’re on digital voice.
  4. Ask your provider: Still not sure? Give your phone company a quick call. They’ll know exactly what service you’re on.

Why the confusion?

It’s easy to get mixed up because digital voice can look a lot like traditional phone service. You might still have a normal-looking handset, and your calls work the same way. The main difference is what’s happening behind the scenes – your calls are travelling over the internet instead of copper wires.

A digital landline and analogue line are similar so it can be confusing.

Benefits of going digital early

If you discover that you haven’t made the switch to digital voice yet, here’s why you might want to:

  • Crystal-clear calls: Say goodbye to crackly lines & hello to crisp, clear conversations
  • Cool features: Enjoy perks like scam protection, voicemail-to-email, & call forwarding
  • Keep your number: You can usually keep your existing phone number when you switch
  • Future-proof: The old copper network is being switched off in 2027. By switching now, you’re ahead of the game
  • Potential savings: A digital phone line can often work out cheaper than traditional landlines

Making the switch with Phonely

Worried about switching? Don’t be! At Phonely, we make it easy:

  1. Choose your plan: We have affordable options to suit everyone, all with unlimited calls & some with unique CallGuard protection.
  2. We’ll guide you: Our friendly team will walk you through the whole process.
  3. Quick setup: In most cases, you’ll be up and running in no time.
  4. Ongoing support: Have questions later? We’re always here to help.
Phonely's UK-based team are always on hand to help.

Ready to join the digital revolution?

Don’t wait for the 2027 switch-off to creep up on you. Get ahead of the game and enjoy the benefits of digital voice today. With Phonely, you’re not just getting a phone line – you’re getting a helping hand every step of the way.

Logo 1
City of London Police
City of London Police
Cyber Essentials Plus badge
Business Awards 2024
Take5 to stop fraud logo