Who is calling me
from number

01438 989 277

Safe

About the number

Number 01438989277 is used by Step Change, a PlusNet partner. Morre here: https://www.plus.net/about-us/people-we-work-with/

Number stats

Users rating: Safe

Number linked to: Step Change (PlusNet partner)

Number of comments: 17

Last report:

First report:

Number of searches: 5,648

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User comments about this number

There are total of 17 user comments about calls from 01438 989 277. Last comment has been made . The overall rating for 01438989277 is Safe. Read Disclaimer

User reported 01438 989 277 as Dangerous

Keep ringing me. Do not answer.

User reported 01438 989 277 as Neutral

This unsolicited number has called me several times. Based on comments/ reviews, I haven’t answered and now blocked. Thank you community 😋

User reported 01438 989 277 as Safe

had a missed call from this number. called it back after reading this. Phone came up with clear plusnet branding. Auto response said company helping plusnet manage customers (like me) whose plusnet broadband renewal is coming up and currently have a physical landline (basically this facility will go within 12m so it will impact renewal options). The message said not to worry and they will try and call me back later.

User reported 01438 989 277 as Harassing

Has called a number of times but is silent when answered

User reported 01438 989 277 as Dangerous

Rang twice but I did not answer. Plusnet and EE do not do business this way.

User reported 01438 989 277 as Neutral

Answered but no one there. It said Plusnet but also Stevenage. I thought Plusnet were Yorkshire based

User reported 01438 989 277 as Harassing

Like so many I answered, but there was a silence, so hung up. As mentioned Plusnet don't usually work this way.

User reported 01438 989 277 as Dangerous

This call followed a silent call supposedly from "plusnet". Classic scam to check for mugs

User reported 01438 989 277 as Dangerous

I called Plusnet customer services about this number. Several others had done so. Customer services said that it was a scam and they had never heard of Step Change.

User reported 01438 989 277 as Safe

This is ABSOLUTELY SAFE. See https://www.plus.net/about-us/people-we-work-with/ It is STEP CHANGE working for Plusnet to manage the cessation of PTSN. If you still have a phone service (which you might not use) connected to your broadband these folks will be calling to discuss your options. You MUST make some decision about your service. See the Plusnet user community https://community.plus.net

User reported 01438 989 277 as Neutral

Called me gone 6pm on a weekday. No one at the other end of the line.

User reported 01438 989 277 as Harassing

harrassing

User reported 01438 989 277 as Dangerous

Called it back, says it's closed. Called proper customer service and they said it's fake.

User reported 01438 989 277 as Dangerous

Caller ID said it was PlusNet but no response when answered. Plusnet usually don't call, they'll contact via email, so I guess this was a scam call.

User reported 01438 989 277 as Safe

Had a call today from this number, I am a Plusnet user. This would appear to be a number belonging to STEP CHANGE used by BT Consumer Division Business (EE, Plusnet and BT Retail) see https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners All three divisions will be working hard to move users off PTSN lines which (if all goes to plan) will be terminated within 12 months. They claiming to be calling on behalf of Plusnet (or one of the other two) would therefore be legitimate ... so long as they are not spoofing the CLI.

User reported 01438 989 277 as Harassing

Had call from this number supposedly plusnet did not answer as knew it was scam

User reported 01438 989 277 as Harassing

The caller spoke in clearly and sounded smug. He claimed to be from Plusnet and said that my analog phone line was to be switched off imminently, rendering my present broadband service inoperable. I hung up. Plusnet are pretty good at sending out their own marketing emails.

How to stop nuisance calls in the UK

If you're receiving repeated calls from numbers like this one, there are a few steps you can take to protect yourself:

Register with the Telephone Preference Service (TPS)
Block nuisance numbers on your phone
Avoid returning missed calls from unknown numbers
Use a landline service with automatic scam blocking, like Phonely

Read the full guide to stopping nuisance calls

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