Comparison
Phonely vs Xinix: Which Digital Landline Is Better in 2026?
If you're comparing Phonely vs Xinix, you're likely replacing a traditional landline with a VoIP service. Both are UK providers using internet-based calling and both allow you to keep your number—but they are structured differently.
Xinix focuses on low headline pricing with long-term contracts. Phonely focuses on protection, clarity and simplicity. Here's how they compare.
For a full overview see our guide to the best digital landline providers in the UK.
Quick comparison: Phonely vs Xinix
Here are the key differences to help you decide.
Phonely's scam protection (blocking, trusted person, anti-fraud intro) is on CallGuard plans. Xinix focuses on competitive bundle pricing with a 24-month term.
| Feature | Phonely | Xinix |
|---|---|---|
| UK Based | ||
| Contract | 12 months | 24 months |
| Entry Plan | Protection included | £9 per month, no included minutes |
| Unlimited Plan | Clear monthly pricing | £12 per month (24-month term) |
| Fair Usage | Transparent | 3,000 minutes cap |
| UK Landline Rate | Included in bundles | 5p per minute |
| UK Mobile Rate | Included in bundles | 12p per minute |
| Number Porting | Included | £20 |
| Delivery Charge | No surprise charges | £8 delivery |
| Scam Protection | CallGuard | Not advertised |
When comparing Phonely vs Xinix, the difference is contract length, flexibility and protection. Phonely's CallGuard plans offer proactive scam blocking and 12-month terms; Xinix offers 24-month contracts and no advertised scam protection.
Xinix focuses on competitive bundle pricing. Phonely focuses on proactive protection.
What is Xinix?
Three main residential packages
Xinix offers three main residential packages: Basic – £9 per month with no included minutes; Standard – £11 per month with 500 included minutes; Unlimited – £12 per month with fair usage that applies. Discounted pricing is available if you pay annually in advance.
Key details:
- 24-month contract
- £20 number porting fee
- £8 delivery charge
- Free Grandstream adapter included
- Fair usage cap of 3,000 minutes
At first glance, the unlimited plan appears low cost—but the contract length and additional charges matter.
What makes Phonely different?
When replacing a landline, simplicity and flexibility matter.
- Shorter commitment — Xinix requires a 24-month contract. Phonely offers a 12-month term. Longer contracts reduce flexibility.
- Transparent pricing structure — Xinix's Basic plan includes no minutes. Calls are charged at 5p per minute for UK landlines and 12p per minute for UK mobiles. Even the Unlimited plan is subject to a 3,000 minute fair use cap. Phonely provides predictable bundles designed for typical household use without complex per-minute calculations.
- Proactive scam protection (CallGuard) — Xinix pricing and features focus on minutes and hardware. There is no advertised automatic scam blocking, AI fraud detection, trusted person alerts or anti-fraud call introduction. Phonely includes proactive scam protection built specifically for modern households. For elderly users, that distinction is critical.
Very pleased with all aspects of the Phonely product and service. Smooth hassle-free and my landline was up and running in no time! Great customer service… Faultless service and highly recommended.
Norrie Waters, Trustpilot
Pricing comparison: beyond the headline
Xinix Unlimited is listed at £12 per month. However: a 24-month contract is required; there is a £20 porting fee; £8 delivery charge; and a fair usage cap applies. The Basic plan at £9 includes no minutes. When comparing Phonely vs Xinix, the total commitment and extra charges matter as much as the monthly figure.
Keep your existing landline number and switch to digital voice easily with Phonely.
Switching is simple and you can keep your existing number.
If you want straightforward pricing without long contracts or fair-use caps to monitor. View Phonely's plans →
Is Xinix safe?
Standard VoIP; no advertised scam protection
Xinix provides standard VoIP calling. However, based on available plan information, it does not advertise proactive scam filtering, AI fraud monitoring or family alert systems. Protection appears limited to standard caller ID and basic service features.
For households concerned about nuisance and scam calls, automated protection may offer greater peace of mind.
Protection comparison (Phonely = CallGuard)
| Feature | Xinix | Phonely CallGuard |
|---|---|---|
| Standard caller ID | ||
| Automatic scam protection | ||
| Trusted person support |
Other important considerations
What to know before choosing Xinix
24-month minimum term
Contract commitment is 24 months.
Porting fee
£20 number porting fee applies.
Fair use caps
Fair use caps apply on unlimited plans (e.g. 3,000 minutes).
Per-minute charges
Lower plans have per-minute charges (e.g. 5p landline, 12p mobile).
Headline pricing does not always reflect total commitment.
Who should choose which?
Who should choose Xinix?
Xinix may suit you if you are comfortable with a 24-month contract, you prefer annual prepayment discounts, you are not concerned about proactive scam filtering, and you are primarily comparing monthly headline price.
Who should choose Phonely?
Phonely may be better if scam protection is your priority, you want shorter commitment, you prefer transparent all-in pricing, you are replacing a landline for an elderly household, or you want predictable long-term costs.
Phonely is built to help households feel safe answering the phone again.
Digital voice guide for over 60sTrusted by police forces · Used by Trading Standards · Thousands of UK households protected
Final verdict: Phonely or Xinix?
When comparing Phonely vs Xinix, the difference is not just price. It is contract length, flexibility and protection.
Xinix offers competitive bundle pricing with long-term commitment. Phonely offers protection-first design with simpler pricing and shorter commitment. If safety and flexibility matter more than headline pricing, the decision becomes clearer.
Explore Phonely's plansRelated: Best digital landline UK · Phonely vs BT · Phonely vs EE · Phonely vs Vodafone
Looking for a safer Xinix alternative?
If you want automatic scam blocking, no 24-month contract, transparent pricing, trusted person alerts and simple switching—explore Phonely's digital landline plans today.
Protect your home phone nowPhonely is trusted by police forces, Trading Standards, Neighbourhood Watch and the Alzheimer's Society, and has been featured on the BBC.
View press coverageFrequently asked questions
Phonely vs Xinix: pricing, contract and digital landline comparison
Based on available plan information, Xinix does not advertise proactive scam filtering, AI fraud monitoring or family alert systems. Protection appears limited to standard caller ID and basic features. Phonely's CallGuard plans include automatic scam blocking and trusted person alerts.
Xinix requires a 24-month contract. Phonely offers a 12-month term. Shorter commitment gives more flexibility if your circumstances change.
Yes. Phonely supports number porting so you can keep your existing landline number when you switch to a digital landline. Porting is included; you can transfer your number easily when signing up.
The best Xinix alternative for scam protection and flexibility is a UK-based digital landline with automatic scam blocking, transparent pricing and a shorter contract. Phonely's CallGuard plans offer 12-month terms, trusted person alerts and clear all-in pricing for UK households.
Other comparisons
See all providers in our best digital landline UK guide.
