Time to Reclaim Your Privacy: TPS Explained

Vikki BournerWritten by Vikki Bourner, on 06 Jun, 2024

Unwanted sales calls can be a complete nuisance, disrupting your day and invading your privacy. Thankfully, there’s something to help you reclaim your peace and quiet: the Telephone Preference Service (TPS). In this guide, we’ll explain everything you need to know about the TPS, from its purpose and benefits to the registration process. By the end, you’ll finally be able to say goodbye to those annoying marketing calls.

What is the TPS?

TPS stands for Telephone Preference Service and is a free service that allows you to opt out of unsolicited sales calls. By registering your phone number with the TPS, you can significantly reduce the number of marketing calls you receive from legitimate UK companies. It’s essential if you’re looking to stop constant phone interruptions and ideal for protecting your privacy.

Benefits of registering

The main benefit of registering with the TPS is the reduction of unwanted sales and marketing calls. Once your number is on their list, companies are legally required to stop contacting you for marketing purposes. This means you’ll spend less time answering calls you didn’t ask for and more time focusing on more important things in your day.

As well as giving you some peace of mind, registering with the TPS can help protect you from some scam calls. While they do not block all types of calls, it does stop legitimate UK companies from disturbing you. This makes it harder for scammers to reach you, contributing to your overall security.

The TPS protects you from unwanted marketing and sales calls.

How does the TPS work?

Registering with the TPS is FREE and simple, and can be done in a few different ways: by phone, online, or by mail. Once registered, your number is added to their database, and legitimate UK companies are required to remove your number from their call and marketing lists. The TPS enforces these regulations, to encourage companies to comply with the rules.

What calls does the TPS block?

As previously mentioned, the Telephone Preference Service specifically targets sales and marketing calls from legitimate UK companies. This includes calls from businesses trying to sell you products or services. However, it’s important to note that they do not block all calls. Essential calls from doctors, banks, and other necessary services will still come through. Additionally, the TPS cannot block calls from overseas, political organisations, or market research firms.

How long does it take for the TPS to work?

After registering, it typically takes around 28 days for companies to update their lists and stop calling you. During this time, you may still receive some marketing calls, but they should gradually decrease as companies comply with the regulations.

Once TPS registered you should see calls decrease in 28 days.

Registering: A step-by-step guide

Here’s how you can register for TPS and stop unwanted calls:

  1. Phone: Call the TPS registration line at 0345 070 0707 & provide your details
  2. Online: Visit the TPS website & fill out the quick & easy form
  3. Mail: Send your name, address, & phone number to:
    TPS Registration
    Freepost
    LON20771
    London W1E 0ZT

What to do if you still receive unwanted calls after registering

If you continue to receive marketing calls after 28 days, you can report the offenders to the Information Commissioner’s Office (ICO). You can visit the ICO website for more information on how to file a complaint. ICO will heavily fine companies who are in breach of the Telephone Preference Service regulations.

If you find you are receiving unwanted calls from those not covered by the Telephone Preference Service, you should consider using a call blocker or Phonely’s call-blocking feature that comes with our CallGuard system. Either of these will increase your protection against unsolicited calls, especially those from potential scammers.

By understanding and making use of the Telephone Preference Service, you can take control of your phone calls and enjoy a quieter, more peaceful home environment. Register today and reclaim your privacy with the help of the TPS and Phonely.

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