FAQ's

Can I upgrade my plan at any time?

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Other questions
Can I keep my existing phone number?
What happens if I decide Phonely isn't for me or my loved one?
Is there a minimum contract?
Will I need a new handset? If so, do you sell them?
How will I be able to pay?
Do I need an internet or broadband provider to use Phonely?
Is Phonely suitable for pensioners?
Is there a charge to port my number over to Phonely?
Will Phonely's service work with a 4g or 5g router?
Will the Phonely's service work with satellite internet providers like Starlink?
Do Phonely's prices include VAT?
Do your packages include calls to landlines in Jersey, Guernsey and the Isle of Man?
Does your service work in Northern Ireland?
Can I upgrade my plan at any time?

Yes, you can upgrade your plan at any time by simply calling our Sales Team on 0800 112 5000.

Can I downgrade my plan?
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