What happens if I decide Phonely isn't for me or my loved one?

We completely understand if you change your mind. We're all different, right? And what works for one person might not work for another. That's why we've put in place a 14-day cooling-off period. As long as you are still within the first 14 days of signing up with us, if you feel that Phonely isn't the right fit for you, then you can cancel your account, send back any hardware we sent you (in its original packaging) and we'll give you your money back. No hard feelings!