Comparison
Both are UK-based VoIP providers. Both offer residential internet calling. Both promote flexible plans. But EveryDay VoIP positions itself as a feature-rich cloud PBX platform for home and small business users; Phonely is designed specifically to protect households from scam calls while keeping switching simple. Here is what that means in practice.
For a full overview see our guide to the best digital landline providers in the UK.
Here are the key differences to help you decide.
Phonely's protection features (scam blocking, alerts, trusted person) are on CallGuard plans. EveryDay VoIP offers cloud PBX-style plans with minute and unlimited options.
| Feature | Phonely | EveryDay VoIP |
|---|---|---|
| UK Based | ||
| Residential Plan Pricing | Clear monthly plans | Minute plan from £5.99 / Unlimited from £10.99 |
| PAYG Charges for Incoming Calls | £0.01 per minute even if unanswered | |
| Automatic Scam Blocking | CallGuard | |
| Anti-Fraud Introduction | CallGuard | |
| Suspicious Call Alerts | CallGuard | |
| Hardware | Plug-and-play | ATA may be locked to provider |
| Cancellation Simplicity | Clear terms | Multiple complaints of continued billing |
| Transparency of Charges | Clear | Hidden PAYG inbound charges reported |
When comparing Phonely vs EveryDay VoIP, the difference is how each approaches transparency and protection. Phonely's CallGuard plans offer proactive scam blocking and trusted person support; EveryDay VoIP offers PBX features with reported PAYG and cancellation issues.
EveryDay VoIP focuses on cloud PBX features. Phonely focuses on safety and simplicity.
EveryDay VoIP offers cloud-hosted PBX services for business and residential users. Reported residential pricing includes a minute plan starting at £5.99 per month and an unlimited plan starting at £10.99 per month, plus a PAYG plan. However, according to customer reports, the PAYG plan charges £0.01 per minute for incoming calls, even if the call is not answered—a detail that is not always prominently disclosed.
Features marketed include:
Many of these features are business-oriented rather than household-focused.

Phonely is built around scam prevention.

Very pleased with all aspects of the Phonely product and service. Smooth hassle-free and my landline was up and running in no time! Great customer service… Faultless service and highly recommended.
Norrie Waters, Trustpilot
At first glance, EveryDay VoIP appears competitive. But there are important details. On the PAYG plan, incoming calls are charged at £0.01 per minute and charges apply even if the call is unanswered. Customers have reported paying for unanswered calls, being charged for number porting, and locked ATA hardware that cannot be reused easily. There are also multiple Trustpilot reports describing difficulty cancelling within the 14-day cooling-off period and continued billing after termination.
Phonely focuses on clear monthly plans with no inbound call charges. When comparing Phonely vs EveryDay VoIP, transparency and predictability matter.
Keep your existing landline number and switch to digital voice easily with Phonely.
Switching is simple and you can keep your existing number.
If you want straightforward pricing without inbound call charges or hidden surprises. View Phonely's plans →
EveryDay VoIP provides cloud PBX functionality and encrypted internet calling. However, safety and transparency concerns raised in reviews include: undisclosed inbound PAYG charges; locked hardware creating switching costs; reported difficulty cancelling services; and claims of incomplete published terms and conditions.
Does EveryDay VoIP charge for incoming calls? Yes. On the PAYG plan, incoming calls are billed at £0.01 per minute whether answered or not.
Does EveryDay VoIP supply locked hardware? Customer reports indicate ATAs may be locked to the network.
Is cancellation straightforward? Several reviews report continued billing after cancellation attempts. Transparency and simplicity are essential when choosing a home landline replacement.
Safety and transparency (Phonely = CallGuard)
| Feature | EveryDay VoIP | Phonely CallGuard |
|---|---|---|
| Encrypted calling | ||
| Live scam protection | ||
| Trusted person support |

Residential pricing is not always clearly listed on the official website.
Trustpilot reviews cite billing disputes and support issues.
PAYG inbound charges may increase costs unexpectedly.
These issues may not affect every user—but they are important to understand before switching.
EveryDay VoIP may suit you if you want business-style PBX features at home, you are comfortable managing SIP hardware, you understand PAYG billing models, and you make minimal inbound calls.
Phonely may be better if scam protection is your priority, you want predictable monthly costs, you want plug-and-play setup, you value transparent billing, or you want trusted family oversight.
Phonely was built to help people feel safe answering the phone again.
Digital voice guide for over 60sTrusted by police forces · Used by Trading Standards · Thousands of UK households protected
When comparing Phonely vs EveryDay VoIP, the real difference is not feature count. It is transparency, simplicity and protection.
EveryDay VoIP offers a feature-rich PBX platform. Phonely offers a protected digital landline designed for modern households, particularly elderly users who value safety. If clarity and protection matter more than advanced PBX features, the choice becomes easier.
Explore Phonely's plansRelated: Best digital landline UK · Phonely vs BT · Phonely vs EE · Phonely vs Vodafone
If you want proactive scam blocking, no inbound PAYG call charges, transparent cancellation terms, clear monthly pricing and simple switching—explore Phonely's digital landline plans today and experience protected calling.
Protect your home phone nowPhonely is trusted by police forces, Trading Standards, Neighbourhood Watch and the Alzheimer's Society, and has been featured on the BBC.
View press coveragePhonely vs EveryDay VoIP: pricing, safety and digital landline comparison
Yes. On the PAYG plan, incoming calls are billed at £0.01 per minute whether answered or not. Phonely does not charge for incoming calls.
Customer reports indicate EveryDay VoIP ATAs may be locked to the network. Phonely offers plug-and-play options that you keep.
Several Trustpilot reviews report continued billing after cancellation attempts. Phonely offers clear terms and straightforward cancellation.
Yes. Phonely supports number porting so you can keep your existing landline number when you switch to a digital landline. You can transfer your number easily when signing up.
The best EveryDay VoIP alternative for scam protection is a UK-based digital landline provider with automatic scam blocking, no inbound call charges and transparent billing. Phonely's CallGuard plans offer proactive scam blocking, clear monthly pricing and trusted person support for UK households.
See all providers in our best digital landline UK guide.